Cookie Policy

1. Acceptance and Consent

This Cookie Policy forms part of, and must be read together with, the JPC Group Terms of Service and Privacy Policy. By accessing or using the Services, you expressly consent to the use of cookies, local storage, and similar technologies as described in this policy.

If you do not consent to the use of these technologies, you must not access or use the Services. Continued use of the Services after any changes to this policy constitutes acceptance of those changes.

2. Scope

The Services are provided strictly on a business-to-business basis. You acknowledge that:

• The use of cookies and similar technologies is necessary for the operation, security, and improvement of the Services;
• JPC Group may deploy, modify, or discontinue any tracking technologies at its discretion;
• You are responsible for configuring your own systems and browser settings according to your requirements.

3. Technologies Used

JPC Group uses cookies and similar technologies including, but not limited to:

• Cookies – Small text files stored on your device
• Local Storage – Persistent browser storage
• Session Storage – Temporary browser storage
• Performance APIs – Browser interfaces for measuring performance metrics

JPC Group reserves the right to implement additional tracking technologies as it considers appropriate for the operation and improvement of the Services.

4. Essential Cookies

Essential cookies are required for the Services to function. These cannot be disabled without losing access to core functionality. Essential cookies include:

• Authentication cookies – Session management, token refresh, and access control
• Security cookies – Fraud prevention, request validation, and security monitoring

By using the Services, you consent to the deployment of essential cookies. Blocking these cookies will prevent you from accessing the Services, and JPC Group accepts no responsibility for any resulting loss of functionality or access.

5. Analytics and Monitoring

JPC Group collects analytics and performance data to operate, monitor, secure, and improve the Services. This includes:

• Page views, navigation patterns, and feature usage
• Performance metrics (Core Web Vitals, page load times, rendering performance)
• Error tracking and diagnostic data
• User identification and session tracking (when authenticated)
• Device, browser, and system information

Analytics data may be associated with your account when you are logged in. JPC Group may use this data for any lawful business purpose, including product development, security monitoring, capacity planning, and internal reporting.

You acknowledge that disabling analytics does not prevent JPC Group from collecting operational data through server logs, API monitoring, and other backend systems.

6. Local Storage

JPC Group uses browser local storage to store preferences and operational data, including:

• Display and view preferences
• Filter configurations and presets
• Form field defaults and user selections
• Dashboard layouts and customisations
• Analytics identifiers and session data

Local storage data remains on your device until cleared. JPC Group is not responsible for data loss resulting from browser clearing, device changes, or user actions.

7. Third-Party Services

The Services integrate with third-party providers that may set their own cookies or access stored data. These include:

• Supabase – Authentication and data services
• PostHog – Product analytics

JPC Group is not responsible for the cookie practices or privacy policies of third-party services. You should review the policies of any third-party services directly.

JPC Group may add, remove, or change third-party service providers at any time without notice.

8. Data Use and Ownership

All data collected through cookies and similar technologies, including analytics, usage patterns, performance metrics, and derived insights, is owned by JPC Group.

JPC Group may use this data for any lawful purpose, including but not limited to:

• Operating, securing, and improving the Services
• Developing new products and features
• Internal analytics, reporting, and research
• Compliance, audit, and legal purposes
• Disclosure to affiliates, advisers, and service providers as required

9. Your Choices

You may manage cookies through your browser settings. However, you acknowledge and accept that:

• Blocking essential cookies will prevent access to the Services
• Blocking analytics cookies will not affect functionality but may affect your experience and our ability to provide support
• Clearing local storage will reset your preferences and saved configurations
• JPC Group has no obligation to support degraded or modified browser configurations

It is your responsibility to configure your browser and systems according to your own privacy and security requirements. JPC Group accepts no liability for any issues arising from non-standard browser configurations.

10. Disclaimers and Limitations

To the maximum extent permitted by law:

• JPC Group makes no warranties regarding the accuracy or completeness of data collected through cookies and similar technologies
• JPC Group is not liable for any loss, damage, or inconvenience arising from the use of cookies, local storage, or tracking technologies
• JPC Group is not responsible for third-party cookie practices or any data collected by third-party services
• JPC Group is not liable for any issues arising from browser settings, extensions, or configurations that interfere with the Services

This Cookie Policy is governed by the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

11. Changes

JPC Group may amend this Cookie Policy at any time by publishing an updated version. Changes take effect immediately upon publication. It is your responsibility to review this policy periodically.

Continued use of the Services after changes constitutes acceptance of the amended policy.

12. Contact

JPC Group
Email: info@jpcgroup.com